A Distinct User Experience -
Efficient. Effective. Enjoyable.
I am a User Experience Designer – I create usable solutions for real people.
I value collaboration and communication in all that I do. Working to integrate all values from the business, technology, and user needs, I work to design and build efficient (well used), effective (successfully used), and enjoyable (pleasing to use) experiences and interactive solutions.
View my work below, or trace my thoughts through my blog.
My Work
MapQuest.com
MapQuest, Inc.
Mapquest.com Print Preview
My role: Full user experience process from user goals, tasks, flows, wireframes, and final design mocks .
Conceptualizing new interface and interaction solutions and design and focusing on new features being added to the mapquest.com application.
Universal Mind User Experience Process
Universal Mind
My role: Strategy, research, collaboration, documentation.
Define and establish user experience design best practices, goals and process with an emphasis on agile methods.
DalTile Virtual Room Designer
Universal Mind
DalTile Customize a Room web application.
My role: Flows and wireframe documentation.
Refine and improve the current cd-rom customizer by bringing it to the web and expanding its capabilities and ease of use.
Colorado Department of Education Growth Model
Universal Mind
Colorado Department of Education public score tracking tool.
My role: Flows, wireframe, and interface design.
Establish a clean and clear use for parents, teachers, and legislators to track and view school test score progress at varying levels and views.
VMWare Prototype
Universal Mind
VMWare Prototype
My role: Wireframe and interface design.
A quick prototype to demonstrate value of FLEX app upgrade and refinements.
Jimmy John’s Freaky Fast Studio
Xylem
Record and share your own studio mix.
My role: Architecture, wireframe, and design documentation.
Winning a Favorite Website Award (FWA) Site of the Day recognition, Jimmy John’s Freaky Fast Studio allows fans old and new the opportunity to listen to user created music tracks and to make their own.With an integration with Oddcast’s mobile phone call in to record support the user can actually record their own voice and add it to the track mix.
Corner Bakery
Xylem
Full restaurant and menu information.
My role: Architecture and wireframe documentation.
Establishing a simple flow from finding a local store to getting a local store menu to the full company and franchising information, we helped Corner Bakery upgraded their online presence while keeping a handle on the information.
MapQuest
Xylem
Company, Business Solutions, and Wireless information.
My role: Architecture and wireframe documentation.
Keeping the mapquest.com application separate, our team worked to gather all the surrounding marketing and company website and information for a solid architecture and framework for the Company, Wireless, and Platform Service areas.
Jimmy John’s Freaky Fast Garage
Xylem
Vote on the best car modifications and delivery drivers.
My role: Architecture, wireframe, and design documentation.
We worked to build out an expanded experience of the Jimmy John’s Camaro customization promotion contest and a NASCAR sponsorship, while making sure all the pieces were in place, and also creating a recommend-and-vote for the best Jimmy John’s local delivery person.
Jamba Juice
Xylem
Jamba Juice company and menu website.
My role: Architecture and wireframe documentation.
Wrangling a very large content management system for the Jamba Juice menu items and company information within a full Flash front-end was a great challenge. We worked hard to bring all the elements together into one experience.
My Skills
Strategy
Establishing solid interactive strategy from a combination and integration of business goals and user goals. Working to meet solid ROI through efficient and enjoyable user experience is a science and an art. When all paths converge a useful interactive strategy emerges for an exceptional solution for all stakeholders – the final customer included.
User Centered Design
Focusing on the user or customer’s satisfaction is key to good business and it’s no different with interactive, digital solutions that are used within a context of a full customer engagement and integrated experience. Utilizing research methods and contextual observations, reality-based user models and personas with tangible walk-through scenarios elicit solid solutions for interaction design.
Application Architecture & Interface Design
From the foundation of strategy and user-centered research comes the expression of a well-designed architecture and interface models or wireframe mockups. These tools and documentation are the blueprint for the graphical and aesthetic design to be built upon.
User Testing
The best user testing is early, often, and continuous – as much as possible. The more the team can observe user responses, frustrations, and successes in a real context and in real use, the more the design solutions are validated and conform to the business goals and user goals early in the development which saves money, time, and provides greater chances for success. Any chance for paper-based, “guerrilla” testing all he way to full-blown recorded studies are well spent.
Team Leading & Teaching
With a high value for collaboration and eliciting the skills and contributions of all team members from client to management to design to development – a well communicating team is the key to the best product, and process.
From supportive team leading to teaching in many contexts, I seek to provide a great experience not only for the end user, but also for my co-laborers and students. We all have something to contribute and to learn from each other.
“It is more clever to be simple.” – Paul Bennett
My Contact Info
Email me: t [at] tstiles.com
Call me: 303.263.0561
